Support > Known Issues


Known issues in this release

  1. Network installation is not supported

  2. Capture may hang during making annotations in Office 2007 with high resolutions.

  3. Annotations in the flash output may not be proper or as drawn in Office 2007 with high resolutions.

  4. Few web cams may get stuck for a few seconds after user clicks continue after pause state while capturing. Though this will not affect the recording of file, which will be perfectly recorded.

  5. CD/DVD writer in 'Distribute Content' does not work on restricted user login.

  6. Does not support USB Microphone.

  7. Sometimes-random behavior of animations in HTML output.

  8. Narrations are supported only in Office XP and Office 2003.

  9. Flash output

  10. Content Manager is not able to process some AVI files for which video codec is not installed in the respective system.

  11. Read-Only and Password protected Power Points are not supported.

  12. Embedded and Linked media files supported only in the Windows Media Output with following known issues:-
    • Inconsistent behavior.
    • Not applicable for Flash objects. They will be visible in the Windows media presentation but if they are moved/removed from the original location, they will not play.
    • Media objects embedded in master slides will get copied in all the slides folders hence increasing the presentation slide.
    • Sound used in slide transitions not supported.
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